TECHVIA
Support for field use
Start with Help and the FAQ. If the issue continues, use the contact already shown in the app.
- Check the relevant topic in offline or web Help.
- Note the app version, device model, and steps that reproduce the issue.
- Email solutions@techvia.us. Attach photos or third-party data only if you choose to share them.
solutions@techvia.us
Data voluntarily sent to support are retained only for the period reasonably necessary to respond to, investigate, and resolve the request, and for any additional period required for legal obligations, security, abuse or fraud prevention, or the defense of legal rights. When no longer needed, the data may be deleted or anonymized. You may request deletion through the same email, subject to those retention needs.